Help Center
Find answers to your questions about BigQube.
Frequently Asked Questions
How do I create and share dynamic QR codes for event RSVPs?
In your BigQube dashboard, create an event, and a dynamic QR code will be generated. Share this QR code with guests. They scan it to RSVP, and you can track responses in real-time. Because it's dynamic, you can update event details linked to the QR code later if needed!
How does the Google Drive™ integration for picture uploads work?
For events with photo uploads enabled, attendees scan a specific QR code to upload pictures from their devices. These images are stored directly and securely in a designated BigQube folder within your own Google Drive™ account, giving you full control.
Is my data secure with BigQube, especially with Google Drive™ integration?
Yes. We use industry-standard encryption and access controls. For Google Drive™ integration, we only access the designated BigQube folder you authorize, and Google's robust security measures also protect your data stored there.
Can I customize my event QR codes for branding?
Absolutely! BigQube allows extensive customization of your dynamic QR codes. You can add logos, change colors, select frames, and more to align with your event or brand identity, creating a unique and professional guest experience.
What does pay-per-use mean for QR codes?
Our pay-per-use model means you typically only pay for the creation of dynamic QR codes or for specific advanced features. Many static QR codes are free. This offers flexibility and cost-effectiveness, as you're not tied into monthly subscriptions.
How do I get support if I have an issue?
You can contact our dedicated support team by emailing us at support@bigqube.com. We're here to help with any questions or assistance you need regarding the BigQube platform.
Still Need Help?
Our support team is ready to assist you with any questions or issues you might have regarding RSVP management, dynamic QR codes, Google Drive™ photo uploads, or any other BigQube feature.
Contact Support